Archive for the ‘FTP Issues’ Category
Why cannot I use IE to ftp into my account?
You might want to try changing the 『@』 in the username@domain.com to a % sign, turning it into username%domain.com. IE may interpret the @ as the seperator for the username/domain, which isn’t right.
Why cannot I FTP after I change my password?
The reason that your FTP password does not work initially after you change it and your control panel will still work is because the server must resynchronize all FTP passwords with the Control Panel and Email passwords.
This can take up to 1 hour. During this time, do not try to change your password again as [...]
Where should I upload my webpages?
You should upload your files to the public_html or www directory in your home directory.
How do I access FTP service?
Please make sure that you connect to ftp.yourdomain.com with your ftp client.
If it is your main account, the username is your main account username and main password. If it is an extra ftp account or addon-domain, the username is user@yourdomain.com and the account/domain password.
